FAQ
- Manuals and Guides for All Solutions
- How to contact Support team?
- How to access User Manual and contact support team directly from Remote? (Video)
- How to customize the name of the machine?
- How to delete a machine from Remote portal?
- How often does the machine location get updated?
- Is a location from a generic Komtrax kit installed on a non-Komatsu machine is connected to Remote?
- When I log in as an Admin, there are no machines displayed. Why?
- Which mobile devices and/or browsers are suggested for Smart Construction Remote?
- How to access Remote via MyKomatsu portal?
- I can't login to Smart Construction Remote mobile app (iPhone)
- I can't login to Smart Construction Remote mobile app (Android)
- How to activate the license?
- How to download files from the machine?
- How to check file transfer history list?
- Location on a Komatsu machine is not showing.
- Can I send a design file to the machine when it is not online?